Hi, @Ngee. I see you were able to create an account today using a different email address. We don’t allow people to have multiple Starter accounts.
You can have many paid plan teams. For example, you can have two Business plan teams or five Pro plan teams at the same time. For Starter, though, it is only one per person.
If you want us to unlock the login for the email address being used for this forum post, we will need to suspend the login unlocked in the support ticket # 119950.
To summarize, you do have a working login. If you want us to switch which of the two logins is working, please let us know.