A domain I have access to is used in another netlify account

Support
1
  • Netlify site name: https://vh-claim-site.netlify.app
  • Custom domain that is currently being held in another account: valianthearts.io
  • I have DNS record management access and I can verify this domain so that it can be released from the other netlify account
2

You should go ahead and do this if you haven’t already.

The relevant support guide is here:
https://answers.netlify.com/t/support-guide-another-site-is-using-this-domain-verifying-domain-ownership-for-netlify-production-domain/13765

1 Like
3

Just added the details to my DNS manager, thank you for this!

5

Hi, @shas22 :wave:t6: Thank you for making the verification TXT record. Now that the verification is complete, please feel free to delete it at any time.

The domain as been removed from the other account and it should be possible for you to add it now. However, if you still cannot or if there are any questions, please reply here to let us know.