A DNS zone for this domain already exists on NS1, error for previously existing netlify website

Hello there,
I know this question is asked a lot of this forum but i think my problem is unique.

I had previously used netlify dns on my site and was able to get the custom domain working but when the deleted the site from netlify.

I am trying to reconfigure netlify dns but i am getting the error.

I checked other posts and saw people suggesting to remove their domain from other services but i only used netlify dns before.

Please help!

Hi @Avi-Rana-1718 ! Please let us know the domain name giving you this trouble. Thank you!

The domain is avirana.com

Hi @Avi-Rana-1718,

Thanks for the follow-up.

I see the domain and www. subdomain have been added here:

If you go to Options and click on Set up Netlify DNS, do you have the same issue? If so, please let us know the exact error message you’re seeing.

Yes, I am still getting the same error.

This isn’t a Netlify issue: [Support Guide] What you can do about this error message: "A DNS zone for this domain already exists on NS1"

I have seen the support guide before but the domain used to work before, if the domain was owned by someone else it should not have worked in the first place. Moreover I also tried to use external dns service and it is still not working.

You can continue posting here about the issue, but there’s absolutely nothing we can do about it. You can make your call if you wish to get it cleared with NS1 or not.

Since you’ve already added the domain to the site, I don’t see why using external DNS would not work. Could you clarify what do you mean it’s not working? As far as I can see, you’ve not configured external DNS at all:

dig A +short avirana.com

dig CNAME +short www.avirana.com

Both are empty.