Your team has been suspended for non-payment. Please provide a valid credit card to reactivate the team and get your sites back online

Our team has been deactivated suddenly when an attempt to charge our credit card failed. Changing the payment method to another card also returns a similar response.

Hi, @dabick14. I’m showing a payment was processed on this account about 16 minutes after this post above was made. It appears the payment issue has been resolved now.

However, if it is not or if there are any questions, please reply here anytime.

@luke I’m facing a similar issue & its been >8 hours of changing card details, still no update from Netlify, our customers are complaining already.

Hi, @temidayo. I do not see any issues with your account. If you are still having issues, please open a support ticket.