Billing issue - my services has been suspended for non-payment, can't add new payment method

Hello Team,

I can’t update my payment method, please fix that problem and enable my services immediately.

Best regards,
Filip

1 Like

hi @filippo88 :wave:t6: thanks for reaching out! I have escalated your query to our helpdesk.

You will hear from our team shortly via email.

Thank you!

We have facing same issue

Could you please suggest solution for same.

You can contact the relevant team at Netlify with the form here:
https://www.netlify.com/support

For ‘What kind of help do you need?’ select ‘Billing Issue

I have created support ticket but my email id also not recieving mail because of suspension

Hello, thanks for your reaching out! I can see you have fixed your MX records. Our team will follow up with you via email on your ticket (#334685)