Unable to upgrade to the Pro account - Cannot Add Payment Mehtod

Admin
1

I am unable to upgrade my account on Netlify. When I try to upgrade to PRO plan and to add payment method, nothing happens. I tried with 3 cards already, but nothing happens. So I am unable to deploy the projects that I serve through Netlify.

I double checked payment_mehtods api endpoint, and I can see my card information there, but on the Frontend, it still says “You need to add a payment mehtod bla bla bla” …

3

I’ve routed this request to our helpdesk, we’ll follow up via email.

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4

After 2 days of waiting, I still did not get any solution and answer from your team. It is funny, that me, as a client, begging you to pay for the service. So unprofessional.

5

Thanks for your patience! We’ve followed up via email.

1 Like