We were unable to verify your identity and reinstate your Netlify account

Hi, I have the same problem. Can you help please? email is barbaraisc93@gmail.com

Hi,
I’ve encountered the same issue while signing up. The affected email is jolapatience@gmail.com.

Hi, it looks like your account is unlocked.

Hi @YeYisheng & @BarbaraS :wave:t6: I have escalated your query to our helpdesk. Please stay tuned to your email.

I tried another email, is YEYISHENG180@gmail.com, please help me verify

you shouldn’t try to create a new account as you’re not allowed to have more than one account on our platform.

But the last account I tried to apply had failed, I had no choice but apply another new account