Unable to add a custom domain purchased from domain.com

[hartanto]

Hello! If you follow the steps below, one of the support staff member will be able to remove ownership of the domain from your old account so that you can re-add them to the new account.

For the content of the TXT record, you can just put the link to your post on this thread.

[Support Guide] "another site is using this domain" Verifying domain ownership for Netlify production domain

Last Reviewed by Netlify Support Staff: September 2023 Are you receiving the error “another site is using this domain” when you are trying to add your production domain to your netlify site? Read on! This is easy to fix. This occurs when you are trying to add a production domain that already exist on Netlify under a different account. Do you know who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved i…