I’m experiencing the same issue, my account was flagged. I appealed but all I got was an automated reply about the suspension.
I’m new to netlify and I want to be able to host my personal sites and also continue my Frontend development classes as netlify will be used mainly for them. I really want to get to know more and explore netlify.
(email@example.com) This is the mail which I used to sign up @SamO Please solve this
Is the verification you sent the one that makes me upload a picture of my driver’s license?? Why should I trust a company I’ve never interacted with before–and which clearly has a rogue AI driving it–with my driver’s license?
They are requiring my PAN card.
Is it necessary to give PAN card.
I’ve already submitted my driving license in today’s morning for verification but they haven’t verified it.
This is very bad, your company is taking ID’s like it’s very loose
Creating a netlify account will be so difficult, I’ve never thought
I’ll never recommend anyone Netlify to use
Such a horrific experience, so disappointed @SamO
Hi @Ohjay20 , you should been unlocked automatically but we suspect this may be a bug. Can you please try one more time to login with the email you provided earlier then share a screenshot of what you see so we can investigate this issue?
We have already done this and are constantly working to improve our system (also we are not using AI). Like I mentioned in a few different threads and above in order to proceed you’ll need provide your ID OR signup for a Pro tier account.
Hello @SamO, I’m experiencing the exact same problem, i just signed up why learning a course and immediately i did, the system restricted my account for no reason, i have submitted my ID document but i haven’t gotten a response yet, my email is trustedward@gmail,com i would be happy if the restriction is lifted as possible as it is stalling the progress of my Tutorials.
I tried signing up on netlify but my account got suspended at the point of sign up. I tried using stripe to verify my identity by submitting an ID but it still didn’t work.
I’m currently undergoing training at the Hertechtrail Academy and we were given an assignment on HTML form and table and submission is to be done using GITHUB to submit the codes and Netlify to host the page for my tutor to access and I can be graded.
Please kindly assist as I need to turn in my assignment.
Hi, can you please share your email so I can take a look? Please note you must submit and ID that coincides with the acceptable documentation as outlined by stripe here. OR you can signup for a pro trial and you bypass the ID verification process.
hello @SamO i’m also experiencing the same problem, i just made the account and it was immediately flagged as suspicious activity, i recently heard about netlify from a friend of mine whos been using your services for a while, wanted to give it a shot but i was immediately suspended. please help me