Updated by Netlify Support: July 2025 Having a valid SSL certificate for your site is important for security and SEO. We want to help make sure you have all of the information you need to get your SSL certificate as easily and as quickly as possible! When you add a custom domain to your site, our …

hi @Melvin , I have trouble validating my TLS Certifications. I have an error saying “missing certificates” but the DNS configuration looks good. Can you check please ? The domain name is : genquiz-ia.com Thanks

Your site is secure. Please reach back out is not the case!

Hi, I set up my site ( natuka.ge ) last week, but it seems the SSL certificate has not been issued yet. Could you help me please? Thanks.

Hi @pois0 , Thanks for reaching out! Sorry for the delay in getting back to you. I’ve double checked your DNS configuration and see that you’re properly setup. Not sure why the SSL Certificate wasn’t provisioned but I’ve done that for the domain now and you should be all set. Visiting natuka.ge prop…

hey am having the same issue here can anyone help me please and thank you alot support team [Screenshot 2025-01-09 at 17-48-55 Domain management fandy-cleaning Netlify] the website domain is from godaddy and i depoyed it from github and didnt pass the name service untill 3days has passed sorry an…

Hi @rahilabdeljalil , Thanks for reaching out! Looks like your DNS Zone is inactive as the Netlify name servers are not configure (or haven’t propagated): whois fyservices.be | grep -i "nserver" nserver: A.NSSET.BE 194.0.6.1 2001:678:9:0:0:0:0:1 nserver: B.NSSET.BE 194.0.37.1 2001:678:64…

@Melvin Top of the day. I am having a similar issue, only difference is that, when I did my check via DNS checker, Some few countries didn’t come out with the green tick, instead they came out with the bad, or cross sign. My domain is: triviaholic.games It is registered with another hosting provi…

@Melvin Hi I have the same error for my ssl certificat website. www.agencedurhone.ch, can you help me ?

Hi @Merlin , Thanks for reaching out! I’m showing that the SSL Certificate was provisioned yesterday: Netlify Start building the best web experiences in record time I am showing that the SSL certificate is valid and the site is resolving correctly. Were yo…

[Support Guide] Troubleshooting SSL certificate errors

Support Support Guides

hrishikesh January 11, 2025, 5:02pm 165

Duplicate: I need an urgent help on fixing my ssl issue

Topic		Replies	Views
[Support Guide] SSL / TLS Certificate Provisioning Support Guides netlify-dns-https-ssl , support-guide	49	27959	April 25, 2025
Custom domain stuck provisioning SSL certificate for hours (migrated from Wix) Support netlify-dns-https-ssl	3	150	February 16, 2026
Problems pointing external domain to netlify Support netlify-dns-https-ssl	13	474	December 3, 2024
"Awaiting Netlify DNS" Support netlify-dns-https-ssl	50	1929	February 5, 2025
Cannot provision cert because domain "doesn't appear to be served by Netlify" Support netlify-dns-https-ssl	30	4104	March 11, 2022

[Support Guide] Troubleshooting SSL certificate errors

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