Hey there, @jfr956 
Sorry for the obstacles here. Our team discovered an error with creating new SSL certificates has implemented a fix. This may have impacted what you were trying to do as well.
Please see this forum post for next steps if you are struggling to get a certificate created: Cannot provision cert because domain "doesn't appear to be served by Netlify"
If this does not solve what you are facing please reply here and we can continue working on this with you. Thanks!