SSL DNS issues :)

Support
1

Hello,
I’m trying to figure something out with my DNS. custom domain of www.winterboy.art
I’ve confirmed the DNS record are good, and followed all of the supplied troubleshooting guides but can’t figure out what’s up.

I sometimes get this : " DNS verification failed

  • winterboy.art doesn’t appear to be served by Netlify"

but then a moment later try again and dns works, checkmarked. :slight_smile: but then I got to request certificate and it fails again.

Help would be appreciated!

2

The apex record for the domain IS correct. The www record is NOT correct @stroutcowinterboy.

$ dig www.winterboy.art
www.winterboy.art.	297	IN	CNAME	apex-loadbalancer.netlify.com.
apex-loadbalancer.netlify.com. 377 IN	A	75.2.60.5
apex-loadbalancer.netlify.com. 377 IN	A	99.83.231.61

The apex-loadbalancer.netlify.com. value is used for configuring an apex domain. To configure a subdomain you need to use the name of the Netlify site it is attached to e.g. example.netlify.app.

Make the above change and wait for DNS propagation (this could take several hours.)

1 Like
3

hey thanks!!!
so just to be brutally clear

I want to make a Cname record with name “www” and content “winterboy.netlify.app”?

4

If that is the URL of your site, then yes.

1 Like
5

awesome, thank youuu
I’ll give it a go

6

Thanks for your quick help, this solved my issue!

1 Like
7

Big thanks to @dig for helping to resolve this!! Glad everything is working again!