Site Not Found – DNS problem

Support
,
1

Our domain is at www.productful.io (SSL not configured, yet).
Our site is at https://venerable-starburst-a206a0.netlify.app/

We have set up the

A-Record to 75.2.60.5
and CNAME for www to venerable-starburst-a206a0.netlify.app

Now (after waiting) we are seeing a Netlify-branded 404 page both www.productful.io and productful.io

When CURLing this i see:

curl -svo /dev/null http://www.productful.io/ 2>&1 | egrep ‘^(* Connected|(<|>) )’

GET / HTTP/1.1
Host: www.productful.io
User-Agent: curl/7.88.1
Accept: /

< HTTP/1.1 404 Not Found
< Cache-Control: private, max-age=0
< Content-Type: text/plain; charset=utf-8
< Date: Wed, 28 Jun 2023 10:07:52 GMT
< Server: Netlify
< X-Nf-Request-Id: 01H40QJH9H4YH3CSA8RTT7XPV8
< Content-Length: 50

Can you please look into this asap and tell us what is going wrong?
Any help would be much appreciated.

Best regards!

2

Hi @Till thanks for reaching out. After looking at your account the reason you are having this issue is because you have not set up a custom domain on your site. Can you please take a look at the support guide below and set up your custom domain?

Thanks! :grinning: