Hi Netlify Support team,
My card was recently declined for the Personal plan subscription charge, and I currently have an outstanding balance on my account. I do not wish to continue using the Personal plan and would like to switch back to the Free plan.
Because of the outstanding balance, the dashboard is blocking me from self-serving a downgrade. Could a support agent please manually override this, clear the pending invoice, and adjust my team back to the Free tier?
Thank you!