Request for SSL certifcate for non-netlify DNS brach deploy

Hi Netlify Support team!

We would like to enable an external subdomain pointing to a branch deploy. According to this guide we need then to contact you [Support Guide] How to use Netlify’s branch deploy feature without Netlify DNS.

Branch domain:

I tried to set this up, but you don’t seem to have DNS configured appropriately, so we could not provision SSL for that new hostname.

It seems like you use cloudflare to terminate that hostname, and it returns an HTTP 301 for that hostname, rather than proxying to the netlify site which it would need to do to allow SSL to be generated.

You’ll have to work with Cloudflare’s tech support on why that is happening, as we are not Cloudflare experts (plus, we don’t even provide tech support on the configuration you are using, if you proxy to us via cloudflare):

Thanks, we have now disabled the cloudflare proxy.

nslookup now return:	canonical name =

This should now be done.

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