Renewal failing with NXDOMAIN, external DNS


Subject: Remove wildcard SSL requirement — renewal failing with NXDOMAIN, external DNS

Hi Netlify Support,

My site’s project is magenta-zuccutto-a35b13, custom domain albaraaalbadwi.com. My DNS is managed externally at Namecheap (Namecheap BasicDNS), not Netlify DNS.

The current certificate includes a wildcard (*.albaraaalbadwi.com) which was likely provisioned when the domain was previously on Netlify DNS. It’s now stuck failing renewal with:

SniCertificate::CertificateValidationError: Unable to verify challenge for *.albaraaalbadwi.com: DNS problem: NXDOMAIN looking up TXT for _acme-challenge.albaraaalbadwi.com

I don’t use any subdomains or wildcard aliases. Could you please remove the wildcard from the certificate and reissue a standard Let’s Encrypt certificate for just:

Thank you!