Problem with buying the custom domain

Support
1

Error message: “You have reached a limit for domain orders. Please contact support for further assistance.”

this is my website:

here is the team slug:
musecraftman

this is my problem, I can’t get my custom domain, and I get this error “You have reached a limit for domain orders. Please contact support for further assistance.”

I tried to ask the AI, but he said I should contact the support team, so here I am haha, I also looked into the forums, and someone needs to increase my limit to solve my problem.

Thanks in advance netlify team you guys are amazing!

2

Are you comfortable sharing the domain you attempted to purchase when getting this message?

4

yes sure, the domain was: “elmoqaddamhamza.com”
It is my full name

5

Thanks for confirming. You should be able to purchase domains again. If you run into this issue again please let us know!

6

I appreciate your help!
but the issue is still there

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7

Hi @MuseCraftman,

Thanks for updating and letting us know the error you’re seeing. You should now be set to purchase the domain. Please let us know if you do continue to have issues with purchasing. Thanks!

8

Hi Melvin, thank you for stepping in!
I’m still not able to register the domain, with the same error message : (

13

Hi @MuseCraftman :wave:t6: thanks so much for reaching back out! I have escalated your query to our fraud and abuse team. They will look into this issue and follow up with you via email shortly on ticket #250261