Hi Netlify team,
I am facing an issue while adding my custom domain “toboxott.in” to my new Netlify site.
Netlify shows this error:
“toboxott.in or one of its subdomains is already managed by Netlify DNS on another team.”
Here are the details of what I have already done:
• I deleted the old Netlify team completely.
• I removed all old A-records and CNAME records from GoDaddy.
• My GoDaddy DNS is fully clean now (only NS, SOA, DMARC remain).
• Still, Netlify does not allow adding my domain to the new project.
• I believe the domain is stuck in Netlify’s internal DNS system.
My Netlify site name:
glowing-tarsier-5f3de1.netlify.app
Request:
Please RELEASE / UNLOCK / FLUSH my domain “toboxott.in” from any old Netlify DNS configuration so I can attach it to my new site.
Thank you!
Here is a screenshot of the error I’m getting inside Netlify.
Hey @toboxott_store 
,
Thanks for reaching out!
We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.
Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.
We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.
Thanks for being here, and keep an eye out for that email from us!
