Please release stale Netlify DNS zone for huntly.com.br (managed by another team)

Hello Netlify team,

I’m trying to add my custom domain huntly.com.br to my project, but I get the error:

“huntly.com.br or one of its subdomains is already managed by Netlify DNS on another team.”

Details:

  • Custom domain: huntly.com.br
  • My current project: huntltest (huntltest.netlify.app)
  • My team: equipe de vitor (logged in as vitor@huntly.com.br)

The domain was previously managed on an old Netlify account that belonged to a person whose email has since been deleted, so I no longer have any access to that team or its DNS zone. I’ve checked all the teams I currently have access to and I can’t find the zone to remove it myself.

Could you please release/remove the stale DNS zone for huntly.com.br so I can connect it to my current account?

I’m the legitimate owner of the domain (registered at Registro.br) and I’m happy to prove ownership by adding a TXT verification record at my registrar — just let me know the exact host and value you need.

Thank you very much!