Paid domain "orientalspa.org" not showing as registered in Netlify project

Hi Netlify Support Team,

I recently purchased two domains — orientalspa.services and orientalspa.org — through Netlify on May 28, 2025. I’ve received both payment receipts via email and confirmed that the transactions were successful.

However, when I try to assign the domain orientalspa.org to my Netlify project (orientalreflexology), I receive an error message stating:

orientalspa.org isn’t registered yet. If you’d like to find a new domain you don’t already own…”
“orientalspa.services isn’t registered yet. If you’d like to find a new domain you don’t already own…”

Could you please help me activate or sync the .org & .services domain so I can use it with my project?


Account email: yuechuanli54@gmail.com
Project site name: orientalreflexology
Purchase date: May 28, 2025
Invoice number: YCHMVG-00002
Domain: orientalspa.org & orientalspa.services

Let me know if you need any screenshots or documents. Thanks a lot!

Best,
Canyon

I’ve routed this request to our helpdesk, we’ll follow up via email.