One of Netlify GitHub integration checks stuck on pending state

I have Netlify app connected to repository and when build is successful, there’s one checks that stucks on pending state. First I thought that it just a false alarms, but issue is presents for months now so I need some help here to troubleshoot this problem.

Hey @rayriffy,
Could you please send your Netlify url so we can take a look- and, if possible, a specific commit that this happened with? Thank you!

Hi @jen, sorryto reply at this time. I completely forgot to cehck back to this issue. Unfortunately, it’s on the private enterprise plan account. How can I share this issue with you without exposing sites with you?

Hi @rayriffy. We do provide private support on our helpdesk for all paid plan types (meaning Pro or higher).

We have sent you a helpdesk email to the email address associated with your Netlify account, and we’ll communicate with you through that email to continue resolving this issue. (Please note that for security reasons, we will not contact you at email addresses not listed in your Netlify account.)

Also, please let us know with a reply here if you don’t receive a message from us.