My thoughts exactly - I’ve emailed support but their response was ‘thus you will likely receive a response within about four business days, hopefully faster’…
I don’t like the word hopefully… ‘hopefully’ doth butter no parsnips!
Based on timing of the posts here and the issuance of the aforementioned status there was a delay between users (and likely Netlify) identifying an issue and it going live on the status page (probably Netlify was busy trying to fix it.)