NS record is not working

We are trying to set up the nameserver for our WordPress provider for a newly bought domain in netlify. but when we add the NS record to the domain its not working. Can you please help? details below

NS records to be added

for the domain:

Did you use the search before posting?
What about reading through our Common Issues?

Yes, this is not possible for you to configure like that.

To enable you to change nameservers, we have to transfer the domain to your control at name.com as described in this article: [Common Issue] How do I transfer my domain name to (or away from) Netlify?

Thanks. I have created the account with name.com and here is the account code

Account Code: 1978050-f21f86e

Hi, @rohitbhatnagar85. We sent an email to you about this. Would you please reply there? We’ll complete the transfer once we have a confirmation there.

If you don’t receive an email, please post an update here to let us know.

Yes please transfer the domain as requested

I have responded to the email… Kindly help with the transfer

@rohitbhatnagar85, I’ve followed up via that email.