@adamavfc You’ll find that @perry hasn’t worked for Netlify since July 2022:
https://answers.netlify.com/t/goodbye-all-my-time-at-netlify-is-coming-to-an-end-this-friday-july-8/70819
@hrishikesh Is in some other timezone, I’m not sure precisely which one.
Netlify have a bit of a black spot when it comes to providing support during Australian business hours, but likewise forum support is also unfortunately not guaranteed to have a fast response time.
Theoretically they respond faster to tickets lodged to https://www.netlify.com/support/