Netlify site not loading in some locations

My site was working on all locations without any problems (for several weeks now) but today I’m having trouble accessing it from some IP addresses.

Whenever I load the site I get the following error:

My site name is: papaya-bubblegum-c5d583.netlify.app
Custom Domain: hub.joinconnectly.com

Error message:
This site can’t be reached
hub.joinconnectly.com took too long to respond.
Try:
Checking the connection
Checking the proxy and the firewall
Running Windows Network Diagnostics
ERR_CONNECTION_TIMED_OUT

I’ve tried deleting browser history, cache, cookies, etc. and still the same issue. It also doesn’t work if I open the site directly using the Netlify link, so it’s not a DNS/redirect issue.

But if I change my IP address using a VPN, it does work. However, not for all IP addresses. Some other site visitors are also getting the same error.

It seems that some locations are being blocked all of the sudden.

Please help with any ideas on how I can solve this.

I can join into your website from my Mac but not from my iPhone, I’ve started a new thread: Netlify DNS broken with iOS

Hi @Mathias_Lehnhoff!
I can successfully load hub.joinconnectly.com on my laptop. Are you still experiencing this issue on your end?

I think it was a temporary thing because it’s all working now. Thank you for checking!

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