My netlify site name is
vitalsigns-staging.netlify.app and the CMS is located at https://vitalsigns-staging.netlify.app/admin
None of our CMS account holders are able to log in due to 404 errors generated during the Netlify identity log in process. We reported the issue more than 2 weeks ago via an email to support, but none of the Netlify respondents have even indicated that anyone is working on a solution.
We really need to be able to use our website. What is the proper procedure to get a developer from Netlify to fix a problem? We do not need hand-holding while using the platform , we need someone to fix what’s broken.
We have also asked several times if Netlify Identity settings might have been tied to a particular user account, because we removed access for several people just before the problem began. We have also not gotten an answer to this question.
(If anyone on the forum has had experience with the CMS login not working after deleting several “site members” (not CMS users!) please share what can be done to log in to the CMS after that. Thank you!)