Netlify domain stopped working after subscription renewal

Hello everyone!

I hope you are doing well. I am having an issue with my domain that I purchased directly from Netlify. After the renewal it stopped working:

  • Site name: “” (not working), “” (working)
  • DNS issues: My custom domain has a status of “Waiting on DNS propagation”. HTTPS SSL/TLS certificate shows an error message of “ doesn’t appear to be served by Netlify”
  • Build problems: There’s no build errors.

I would appreciate if anyone can help with this and get my domain back to working.

Looking forward to hearing from you soon.


Hey there, @khassanboi :wave:

Thanks for reaching out and welcome to the Netlify Forums! Can you let me know when you purchased this domain?

I purchased it last year and renewed it this year a couple months ago. If you need the exact dates, let me know.

Hey @khassanboi,

We’ve recovered the domain, you should now be able to access the site.