Netlify DNS settings for Weglot

Support
1

Hi there,

I’m trying to implement Weglot on my Netlify site with Netlify DNS. I’m going for the subdirectory setting (plantproef.nl/en/) and not for the subdomain (en.plantproef.nl). My Netlify site is plantproef.netlify.app.

2 issues I’ve come across:

  1. The automated integration needs an A record and gives an error about 2 A-records. I think Weglot forwards something on Cloudflare to my Netlify deployment. Dig gives me 2 different IP addresses almost each time I use it. Which IP address should I give?
  2. I gave one of the IP addresses obtained by dig (probably not the correct one), and after that I got the instruction to change the A-record in my DNS settings, so www. points to an IP-address Weglot gave me. When I do this, I get a website with a Cloudflare error message.

Any ideas how to properly setup Weglot integration on a Netlify hosted website with Netlify DNS?
More information about the proposed Weglot DNS settings can be found here: How do I set up my DNS? - Help Center

Thanks!
Femke

2

You shouldn’t use either. These IP addresses can and will change and differ by location. You can see this behaviour using DNS Checker.

The www subdomain is also not correctly configured

$ dig www.plantproef.nl
www.plantproef.nl.	152	IN	CNAME	plantproef.netlify.app.

When using Netliy DNS as plantproef.nl is the only records for the apex and www subdomain you should see are NETLIFY type. While having a CNAME record might work it isn’t correct.

I suggest it isn’t possible. Using external DNS configuration instead will likely work better for your use case.

3

Hi, @toot. Our support team doesn’t have enough people and resources to read the Weglot documentation and to provide technical support for that service.

The technical support that Netlify can provide is this:

  • helping you to create the DNS records using Netlify DNS that you want to create and to make certain that those DNS records are working

What we cannot do is this:

  • tell you what the correct DNS record to create is for Weglot

In other words, we need you to tell us exactly what DNS record you want to make. If you do that, we can help you to create it and to verify it is working.

However, the request above sounds like you want us to tell you what DNS records to create. We cannot do that. We need you to tell us what the correct DNS record(s) should be.

I can tell you the correct DNS records for Netlify’s hosting. I cannot tell you the correct DNS records for Weglot and that seems to be what you are asking for here.

Would you please clarify exactly what the DNS records you want to create are? (If you do not know, that is a great question for the technical support for the Weglot service. Once you know the answer, we can assist with creating said record(s) here.)

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4

Hi dig & Luke,

Thank you for your quick replies.

I’m afraid dig gave me the answer, in that it probably isn’t possible with Netlify DNS and that I need externally managed DNS for this usecase.

I’m not asking for which DNS record I should create. Weglot asks for a single A-record, which I don’t have because my DNS is managed by Netlify. So the first question was: which IP-address represents the A-record and what IP-address should I give to Weglot.

However, if I provide them with an IP-address obtained with dig, they instruct me to change my A-record. Which, again, I don’t have because my DNS is managed by Netlify.

I’ll take it up with Weglot support.

Thanks again,
Femke

p.s. I removed the CNAME entry. After messing around a bit yesterday I messed it up resulting in an unavailable website, so a panicked a bit

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