Netlify DNS configured but HTTPS not working

Support
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1

Hi,

I’m facing an issue with HTTPS for my domain www.aceagra.com hosted on Netlify.

It has been more than 24 hours since I configured Netlify DNS and updated the nameservers. The dashboard shows Netlify DNS as active, but HTTPS is still not working.

When I try to access the site using https://www.aceagra.com, it either doesn’t load or shows a security/SSL issue.

Here’s what I’ve already done:

  • Updated nameservers to Netlify

  • Added the custom domain in Netlify

  • DNS configuration appears correct

  • Waited more than 24 hours for propagation

It seems like the SSL certificate is not being provisioned or activated.

Could someone please guide me on how to fix this or what might be causing the delay?

Thanks!

3

Hey @Divyansh1 :wave:,
Thanks for reaching out!

We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.

Great news: these days anyone can reach out to Netlify Support. First, you can try getting an answer using Ask Netlify, our helpful AI search tool. If your question isn’t answered there, you can submit a ticket using the support form, and we’ll take it from there.

We’re keeping the community around for swapping ideas, sharing tips and tricks, and talking shop with other folks building on the platform — but for support issues, tickets are the way to go.

Thanks for being here, and keep an eye out for that email from us!