Need MX Records - Can I just get support?

Support
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1

URGENT — MX Records for existing site needed

  • We need to know your netlify site name.
    https://bgmcguire.netlify.app/

  • DNS issues? Tell us the custom domain, tell us the error message! We can’t help if we don’t know your domain.
    Bgmcguire.com. I just need the MX records for the server hosting so the business owners google suite can be activated with an external domain host service

I’ve tried submitting form request (apparently my email doesnt exist), ive tried emailing support (apparently my email doesnt exist), Ive tried the chat bot that just refers you to vague links, I’ve tried finding numbers and more emails. The account im submitting this topic on is the same account I submitted a form request and emailed for but in both cases got automatically rejected because this email isnt associated with an account. I just need the records so this business owner can STOP losing business from his email not working, Dark UXers are making people miss out on incalculable income. Either email me with the mx records associated with the site, or provide me a way to find it (since that info is for some reason black boxed from the site manager) please! This is an urgent matter. Thanks!!

2

@SWELLZ You appear to be extremely confused.

Netlify is primarily a provider of self-service hosting and support is limited to Netlify specific issues.
Unless you have an enterprise agreement with them they won’t assist with managing your site affairs.

MX Records are a type of DNS Record, both are to be set and managed by you.
Netlify do not provide MX Records as they do not provide an email service.

You will need to self configure your DNS, (wherever that is managed), and add the appropriate MX records from whatever email provider you’re choosing to use.

You can read more in this support guide:
https://answers.netlify.com/t/support-guide-how-can-i-receive-emails-on-my-domain/178