Hi Netlify support,
I’m seeing the same error as I try to setup “Netlify DNS” on my account.
My default domain: techsangam.netlify.app
Primary domain: www.techsangam.com
Redirect to primary domain: techsangam.com
Previously my domain was hosted on dreamhost so CNAME record (without changing nameservers on DH) worked. However, techsangam.com wasn’t working even after I added an A record to the IP 22.214.171.124 so I proceeded to:
Change nameservers on DH side to point to dns1.p04.nsone.net (and dns2, dns3, dns4) - DONE
Remove the CNAME record on DH - DONE
Remove the A record on DH - DONE
Its’ been over 12 hours since I did steps 1 through 3 but I’m still getting the error mentioned above. Could you pls help?
This DNS Zone is already hosted with us successfully, @ulaari, and you seem to have access to that configuration. You will need to use it in the same account that you have configured it in, so the site you try to apply it to should be shown here:
getting this error while trying to add and pay for a custom domain “Name is already taken, Name countrystylechicken.net is conflicting the ownership with other existing zones”… can you please help fix it
Hey there, this is happening because the custom domain you’re trying to use already exists on Netlify under a different account.
If you have some idea of who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved is for you to contact that person directly and ask them to remove the domain from their account here:
If you’re not sure, please verify domain ownership and let us know by responding here when that’s done. If the verification is successful we can remove the domain from the other account so you can use it on yours.