Name is already taken, conflicting the ownership with other zones

I’m trying to add a custom domain to my account, but I’m getting the following error:

name is already taken, is conflicting the ownership with other existing zones

I’ve set the verified-for-netlify TXT record to the URL of this post.
Could you switch the domain over to my account?

Thanks for verifying! We’ve removed the DNS zone from our database, so you should be able to add the custom domain now. Please let us know if that’s not the case.


Hi Netlify support,
I’m seeing the same error as I try to setup “Netlify DNS” on my account.
My default domain:
Primary domain:
Redirect to primary domain:

Previously my domain was hosted on dreamhost so CNAME record (without changing nameservers on DH) worked. However, wasn’t working even after I added an A record to the IP so I proceeded to:

  1. Change nameservers on DH side to point to (and dns2, dns3, dns4) - DONE
  2. Remove the CNAME record on DH - DONE
  3. Remove the A record on DH - DONE

Its’ been over 12 hours since I did steps 1 through 3 but I’m still getting the error mentioned above. Could you pls help?


I thought removing the custom domain and re-adding it would fix the issue but it didn’t.

Using the guide, I too have created a TXT record for “

and pointed it to this page:

Please make necessary changes at your end.

This DNS Zone is already hosted with us successfully, @ulaari, and you seem to have access to that configuration. You will need to use it in the same account that you have configured it in, so the site you try to apply it to should be shown here:

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Thanks - it’s working now!!

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