My website rootedandprofitpropointltdl.netlify.app has suddenly become unreachable even though it was working perfectly before and customers have been using it. The issue started after my Supabase project was automatically paused due to inactivity and I later resumed it. The Supabase project is now Healthy (green), but the Netlify website still cannot be accessed.
Whenever I open the site, every browser displays “Safari can’t open the page because it couldn’t connect to the server.” This is not a 404 error or a build error—the browser cannot connect to the Netlify server at all.
Here are the troubleshooting steps I have already completed:
- The latest deployment is Published.
- I deployed a fresh ZIP file to the existing Netlify site.
- index.html is present in the project root.
- The project is a single-page website.
- I am using the default Netlify subdomain (rootedandprofitpropointltdl.netlify.app) and not a custom domain.
- The website preview from the deployed ZIP works correctly, showing the full landing page.
- Supabase is healthy and running.
- The same Netlify URL worked before the Supabase pause, so this is not a new site.
Could someone please check whether there is an issue with my Netlify subdomain, CDN, or site provisioning? Since the deployment succeeds but the site itself cannot be reached, I would appreciate it if someone could investigate whether the .netlify.app subdomain needs to be re-provisioned or if there is another infrastructure issue affecting this specific site.