Maindomain.com or one of its subdomains is already managed by Netlify DNS on another team

Support
1

I also face the same issue, how I can use my sub-domain to another netlify account, so my case is, I’ve only one netlify acc but I’ve domain called ui-layouts.com and I create sub-domain called cusify.ui-layout.com and one of my team mate wants to use this sub-domain to his open-source project where I’m also a contributor, can you please tell me how can i use it.

it’s giving me a issue called,

ui-layouts.com or one of it’s subdomains is already managed by netlify DNS on another team

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@naymur I believe you can only use your domain within one Netlify account.

Netlify’s staff would need to remove it from any other account it is within manually.

To do this, they first need you to confirm you’re the domain owner by following these instructions:
https://answers.netlify.com/t/support-guide-verifying-domain-ownership-for-netlify-custom-domain/13765

The value that you would use is:

https://answers.netlify.com/t/maindomain-com-or-one-of-its-subdomains-is-already-managed-by-netlify-dns-on-another-team/131350

Once done, let them know by posting here to say it’s ready to be checked.
Then you just need to wait until they see your post, check the value and do the removal.

1 Like
3

Hi @naymur that would be the playbook that nathan outlined above. Please follow the instructions in this guide:

If the verification is successful we can remove the domain from the other account so you can use it on yours.

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yeah it’s done

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Hi @naymur,

Thanks for following up.

I was able to verify the TXT Record, however, the only subdomains with .ui-layouts.com are used on this account which appears to be your account. Is this the account you’re trying to add cusify.ui-layout.com? Or is it a different account?

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yes, I want to add cursify.ui-layouts.com in different account

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Are you unable to remove the domain from your own account?

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no, I just want to use my cursify.ui-layouts.com subdomain to another netlify account which is my friends account cause he want use my domain, that’s it and I add txt record in dns.

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@naymur As I originally mentioned…

The only time that I’ve seen mention of it being possible was in regards to an educational organization.

There’s also this old discussion mentioning the restriction:
https://answers.netlify.com/t/remove-the-restriction-disallowing-a-domain-to-be-used-by-more-than-one-account/38166