Is there is an ongoing outage?

Support
1

I cannot reach my site, which is using a custom URL, from my normal IP in the United States (San Francisco).

With a VPN pointed to the UK, I am able to access the site.

The same thing applies to 'https://netlify.com" itself - I am unable to reach netlify.com or log in to my account from my regular IP - a VPN is required. For that reason, and for privacy, I have not provided my site url - it appears to be a general issue rather than one which only affects myself.

But it is surprisingly quiet, and https://www.netlifystatus.com/ is not reporting any issues.

2

I can load the Netlify homepage very quickly and easily

I do not agree as noted above.

3

It depends on the IP you are accessing the site from. I can also load the netlify.com quickly from a VPN.

Could be something with DNS resolution?

4

Certainly. Is the DNS for the your network, that of your service provider, or upstream network, is failing that could impact your ability to connect.

6

I’ve responded to your ticket in our helpdesk, feel free to follow up there!