I have bought a domain, but it says its in use by other account

Support
1

PLEASE help us help you by writing a good post!

  • We need to know your netlify site name. Example: [gifted-antelope-58b104.netlify.app](https://ankit-sharma-dev-portfolio.netlify.app/)
  • DNS issues? Tell us the custom domain, tell us the error message! We can’t help if we don’t know your domain.
  • Build problems? Link or paste the FULL build log & build settings screenshot
  • Did you try Ask Netlify, our generative AI chatbot, before posting? It pulls info from Support Guides and recent solved forums posts.

The better the post - the faster the answer.

2

Hey there, this is happening because the custom domain you’re trying to use already exists on Netlify under a different account.

please verify domain ownership and let us know by responding here when that’s done. If the verification is successful we can remove the domain from the other account so you can use it on yours.