HTTPS-SSL Certificate Provisioning - The certificate for this site is not valid

Support
1

I’ve connected my custom domain (hosted on Squarespace) to a site deployed on Netlify. I’ve added two A records for the root domain and a CNAME for the www subdomain pointing to my Netlify site.

However, I’m running into two issues:

  1. SSL Error on www.mycustomdomain.net
    When visiting www.mycustomdomain.net, I get a privacy error saying the certificate is invalid. DNS verification on Netlify was successful, but no SSL certificate seems to be provisioned yet.
  2. Root Domain Redirects to Squarespace
    While www.mycustomdomain.net loads the correct Netlify app, accessing mycustomdomain.net (without www) still shows the default Squarespace landing page.
2

@DareenMAA It’s hard to diagnose because you’ve not provided the real domain.

However if you…

I’d guess you didn’t follow the documentation directly and perhaps used an AI.

If you have 99.83.190.102 see this thread: