Free plan "run out of credits" but 27 credits available — production deploys blocked

Hi Netlify team,

  • Site name: lacasona-balbin.netlify.app
  • Team slug: contacto-entamada
  • Plan: Free
  • Billing period: Jul 15 – Aug 14, 2026

My team shows the red banner “has run out of credits — production deploys and Agent Runners are currently disabled.” However, my Usage & billing page shows 26.7 / 30 credits remaining (expires Aug 15, 2026), which directly contradicts the banner.

This looks like the known July 2026 credit-migration bug that many Free plan users are reporting this week. My production deploys are blocked even though credits are clearly available.

Could you please reset the stuck credit flag and re-enable production deploys? Thank you.

Hhkkkv s BN College of arts and science and