Authentication Error
Authenticating failed due to the following error: Your account requires additional verification. Please check your email and follow the instructions to verify your account.
Hi @Atkenny!
Did this happen while signing up? Sorry for that frustration.
We have some heuristics in place designed to prevent spam signups and sometimes real users get caught in that net for various reasons. We need to manually validate these and that can take a little time, although the team tries to do this as quickly as we can.
If you have not received an email with instructions on this, I’d suggest using the form on the support page to inform the team and get your issue into the queue for review
Apologies again for this frustration and thanks for your patience as this is reviewed.