ERR_SSL_PROTOCOL_ERROR on custom domain. Certificate shows as issued (Let’s Encrypt, created May 12) but not serving. DNS A record correctly points to 75.2.60.5. www CNAME correctly points to endearing-travesseiro-fcd7ba.netlify.app. Renew certificate button has been clicked multiple times with no change. Please can you manually reprovision the TLS certificate.
Site name: endearing-travesseiro-fcd7ba.netlify.app
Custom domain: irongatesolutions.co.uk (primary), (redirects to primary)
Error: ERR_SSL_PROTOCOL_ERROR on all browsers and devices
DNS setup (external DNS via Fasthosts, nameservers: ns1.livedns.co.uk):
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A record @ → 75.2.60.5
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CNAME www → endearing-travesseiro-fcd7ba.netlify.app
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DNS fully propagated and verified on dnschecker.org
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Ports 80 and 443 both confirmed open
SSL certificate status in dashboard:
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Provider: Let’s Encrypt
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Covers: irongatesolutions.co.uk and www.irongatesolutions.co.uk
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Created: May 12
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Last updated: May 15
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Auto-renews: August 13
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Status appears as active/issued in dashboard but is NOT serving correctly
Steps already taken:
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Clicked “Renew certificate” button multiple times over several weeks — no change
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Removed and re-added custom domain — no change
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Tested on multiple browsers, devices and networks — same error everywhere
Request: Please can you manually reprovision and redeploy the TLS certificate on your edge servers for irongatesolutions.co.uk. This appears to be a backend infrastructure issue as the certificate shows as issued but is not being served correctly.