Hi,
I’m trying to add my domain casaisvip.com to a new Netlify project, but I keep getting this error:
“casaisvip.com or one of its subdomains is already managed by Netlify DNS on another team.”
I confirm that:
- The domain has already been removed from the previous Netlify project/team
- DNS is now fully managed outside Netlify (HostGator)
- All previous DNS configurations related to Netlify have been removed
- TXT verification (netlify-challenge) has been added correctly
- I have waited several hours for propagation
However, the domain is still locked and cannot be added to my current account.
It seems the domain is still internally associated with a previous Netlify team.
Could you please manually release/unlink this domain from the previous team so I can attach it to my current project?
This request is coming from the account where I intend to use the domain.
Domain: casaisvip.com
Thank you in advance.