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Hi Netlify team,
I’ve deleted the inactive Netlify DNS zone for my domain oscarsanemeterio.es
, and I’m using external DNS (Hostinger) pointing to Netlify IPs (75.2.60.5
and 99.83.190.102
). DNS is fully propagated and confirmed via dnschecker.org.
Despite this, the dashboard still shows:
“oscarsanemeterio.es doesn’t appear to be served by Netlify”
…and SSL won’t provision. I’ve removed and re-added the domain, waited over 48h, and tried the “Renew certificate” button without success.
Could you please perform a domain state reset to clear any stale backend configuration?
Thanks a lot!