Domain name - make my domain primary - Missing Button

Support
1

I am trying to make my domain primary on dashboard - per instruction giving: make my domain primary

To make your domain the primary domain for your Netlify site, follow these steps:

  1. Go to your site’s dashboard in Netlify.
  2. In the left sidebar, select Domain management.
  3. Under Production domains, you’ll see a list of domains associated with your site.
  4. Find the domain you want to set as primary, click the Options button next to it, and select Set as primary domain.

Once you do this, your chosen domain will be the main address for your site, and Netlify will automatically redirect the alternative domain (e.g., from apex to www or vice versa) to your new primary domain. If you want to change a domain alias to the primary domain, you can also do this from the same menu Add a domain alias.

  • I don’t see these options. - #4 someone can help me or clear it up for me please.
  • I am trying to mask my domain so when it redirect they don’t see sub domain just see my reg domain.
    any helo will be greatly appreciated ~ Thank you.
2

What site is this about?

3

I am trying to find the buttom to make my domain - cafad1.org - primary. I have looked as the instruction above and stuck on #4 - I dont see that button.

4

I followed all instruction from my setting in my domain name but My website (cafad1.org) still doesn’t show up says: page not found? here is the address of my website and this works fine: https://same-1r0opkobm6d-latest.netlify.app

5

Please take a look at this support guide for tips on debugging the 404 page:

6

I have completed all settings that support guide and still can’t see my site can someone look at what’s going on

7

Hi, @jrodriguez. The site you mention is not in an account controlled by you so you won’t be able to make any domain name changes to it at Netlify.

It looks like you deploy this site using some kind of “AI” tool. Is that correct? If so, we recommend contacting the technical support for that tool about how to do this.

8

Thanks for your reply and help but it’s a AI problem no support and I followed the settings netflity instruction. So I don’t think it’s a AI issues if I can see it on app link rink on any browser.

9

Hi, @jrodriguez. My point here is that you do not have access to the account at Netlify where that site is found. Based on this, the only logical conclusion is that there is some method to change the domain in the “AI” tool you are using. Which “AI” tool is it?

10

https://same.new/, I downloaded my files.

11

You’ll need to claim the site at same.new to be able to make changes to it on your own account.

12

How? I already have it there

13

Please send me step by step to do

14

I have all my files? Don’t understand by i have to claim it?

15

The site you mention, https://same-1r0opkobm6d-latest.netlify.app, is not located on your Netlify account, but instead on the Netlify account controlled by same.new. You have two options:

  • Claim the same-1r0opkobm6d-latest in order to deploy this site to your own Netlify account. You can view instructions on doing so here: Deploy - Same
  • If you have the files already, deploy a fresh version of the site on your own account.

However, the site connected to the custom domain cafad1.org appears to be deploying completely different files than the first site you mention. Since https://same-1r0opkobm6d-latest.netlify.app is currently working as expected, I’d recommend the first option for the best results.

16

Thank you I will try that tonight hopefully it works! Keep you posted I really appreciate you reaching out!

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