Domain cybroatrix.com is still managed by deleted Netlify team

Support
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1

Hello Netlify Support,

I am trying to connect my domain cybroatrix.com to my new Netlify project, but I receive this error:

“cybroatrix.com or one of its subdomains is already managed by Netlify DNS on another team.”

The domain was previously managed by my old Netlify team named CybroatriX. I have deleted that team, and it is no longer available in my Netlify account. I therefore cannot access or delete the old Netlify DNS zone.

I am the owner of cybroatrix.com and currently manage its DNS through Cloudflare.

Could you please help release/remove the old Netlify DNS zone so I can connect cybroatrix.com to my new Netlify project?

I can add any TXT verification record required to prove ownership of the domain.

Thank you.

2

I have added the verified-for-netlify TXT record to the DNS for cybroatrix.com, using this support topic URL as the value.

Please verify the TXT record and release cybroatrix.com from the old/deleted Netlify team so I can connect it to my current Netlify project.

Thank you!