Domain configuration issue

Support
2

@TheG You’ve not followed the instructions properly.

Documentation for www

https://docs.netlify.com/domains-https/custom-domains/configure-external-dns/#configure-a-subdomain

^ This says you should set the CNAME for www to your Netlify subdomain, e.g.
brave-curie-12345.netlify.app

You have set apex-loadbalancer.netlify.com

Documentation for apex

https://docs.netlify.com/domains-https/custom-domains/configure-external-dns/#configure-an-apex-domain

^ This says you should set…
an appropriate record pointed at apex-loadbalancer.netlify.com

OR

If your DNS provider does not support ALIAS, ANAME, or flattened CNAME records…

The IP address of the load balancer 75.2.60.5

The issue you have of…

Is because you currently have two A records, one of which is clearly for GoDaddy’s parked page:

image
image683×175 9.26 KB

To fix:

  • Remove the A record that says Parked.
  • Adjust the CNAME record for www to point to your netlify.app subdomain