"Domain already on NS1" error when adding domain

Support
1

  • We need to know your netlify site name. Example: gifted-antelope-58b104.netlify.app
    main--n3wy0rk.netlify.app

  • DNS issues? Tell us the custom domain, tell us the error message! We can’t help if we don’t know your domain

The domain is “n3wy0rk.net”.

The error message says:

A DNS zone for this domain already exists on NS1, the DNS provider backing Netlify DNS. Please contact NS1 with the domain name for support.

Upon contacting NS1’s support, I’m told that they restructured, and now only offer support to people who purchase an incredibly expensive IBM enterprise DNS plan.

Screenshot 2024-03-27 at 4.42.28 PM
Screenshot 2024-03-27 at 4.42.28 PM1728×1600 220 KB

Do you guys know what a good way to get NS1 to drop the DNS entry so netlify can pick my domain up would be?

2

Alternate solution: Use external DNS configuration.

3

Currently setting this up – should be reliable enough for my needs – thanks!

4

Thanks for the link and information @dig!

@rcrdlbl let us know if you have any additional questions or issues