Domain already managed by Netlify DNS on another team - requesting release

Hello Netlify team,

I’m trying to add my custom domain to my project, but I get the error: “dutraerabeloadvogados.com.br or one of its subdomains is already managed by Netlify DNS on another team.”

This domain is not managed by Netlify DNS on any team I currently have access to. It’s likely an orphaned DNS zone left over from a previous, unrelated attempt by someone no longer involved with our organization.

Could you please release the orphaned DNS zone for dutraerabeloadvogados.com.br so I can add it to my current team?

Details:

  • Domain: dutraerabeloadvogados.com.br
    • Current team/site: dutraerabeloadvogados (dutraerabeloadvogados.netlify.app)
    • I’m the registered owner of this domain (registered via registro.br) and can provide verification if needed.
  • Thank you!