DNS SSL certificate not working for site

Support
,
1

It has been nearly 24 hours since updating my nameservers to point to netlify. I think I may have switched the nameservers too soon before adding all of the dns records from their registrar but I’m not sure. My second guess is that I have an inactive Netlify DNS zone and I was thinking of deleting the whole thing and starting over…

The site is fairwoodretirement.com or else fairwoodretirement.netlify.app
I’ve used https://dnschecker.org/ to confirm the nameservers are correct. I attempted to move over their email records only.

  • When I click on the “Verify DNS Configuration” button is says “verification failed, * fairwoodretirement.com doesn’t appear to be served by Netlify”

Thank you so much for any assistance.

2

Hi @lanesbrains,

Thanks for reaching out! Sorry for the issue.

The issue should be resolved now and the domain is resolving properly for me and the SSL Certificate has been provisioned.

3

Thank you for the prompt help, Melvin.

So I can better understand how to handle this in the future, could you please explain what the issue was for me? Thanks again

5

Hi @lanesbrains Thanks for following up.There was an issue when additional records were added to the DNS Zone. I was able to fix this issue with the NETLIFY Records and you should be all set.