DNS Issue: TXT Record for ProtonMail Verification Not Showing

Support
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Hi Netlify team,

I’m experiencing an issue with my DNS setup and ProtonMail verification. Here are the details of my problem:

Domain: ryanchester.com

Problem description:
I’ve updated my nameservers to point to Netlify and added all necessary DNS records in the Netlify DNS dashboard, including the ProtonMail TXT verification record:

protonmail-verification=6ab5a407563c90f7aa33a07491add670ace73366

However, when I check the DNS via tools like dig or ProtonMail’s verification system, only the SPF record is visible, and the ProtonMail TXT verification record is not showing.

Current TXT records added to Netlify:

  1. v=spf1 include:_spf.protonmail.ch ~all
  2. _dmarc.ryanchester.com TXT v=DMARC1; p=quarantine
  3. protonmail-verification=6ab5a407563c90f7aa33a07491add670ace73366

Steps I’ve tried:

  • Double-checked the records in the Netlify DNS dashboard.
  • Verified propagation with dig and online DNS checkers.
  • Waited more than 24 hours for propagation.

Issue:
ProtonMail cannot verify my domain because it does not detect the required TXT record.

Could someone help me identify why the ProtonMail verification record isn’t showing up and how I can fix this?

Thanks in advance for your help!

2

Looks like we resolved this in a different thread.