Deployment stuck at starting up

Support
1

I’m subscribed to Netlify Teams Pro and recently at 22 Dec one my project has a deployment which stucked in Starting Up. This results to concurrent build always stuck with 1 being used even tho its doing nothing and taking up the quota which I should be able to use normally for other project or deployment.

Attachments:

deployment stuck at starting up
deployment stuck at starting up1587×2245 221 KB

The problem is it can’t be deleted or removed or retried and just stuck on Starting Up and taking up concurrent build quota.

2

Hi, @agustinus.nathaniel. Thank you for reporting this. I’ve gotten the build properly cancelled so it isn’t impacting the number of concurrent builds anymore.

As a reminder, because you are a member of a Pro plan team you can also open support tickets for private troubleshooting here:

If you see any other “stuck” builds or if there are other questions, please let us know.